Client Experience

Our bespoke offer focuses on elevating the in-store client or on-line experience through practial evaluation and targeted staff training sessions. Drawing on over a decade of expertise in retail luxury sales, Melissa understands the nuances of delivering exceptional service in a retail environment.

What does the client journey say about your brand and your boutique or e-shop? How does your client feel in your boutique? Melissa will help you analyze and redefine that journey in theory and apply it in practice.